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Tag: Head of Public Service

  • HoPS urges stronger coordination to enhance service delivery

    HoPS urges stronger coordination to enhance service delivery

    Head of Public Service Felix Koskei has called for enhanced coordination across government agencies to improve service delivery in Kenya.

    Koskei, who is also the Chief of Staff, emphasised that greater synergy among institutions would ensure efficient use of resources and timely implementation of reforms

    He was speaking during a virtual meeting to review service delivery of the State Department for Medical Services and the State Department for Health and Professional Standards to advance Universal Health Coverage

    He pointed out that accountability, professional standards, and ethical conduct are the foundation for quality care.

    The meeting addressed workforce gaps, infrastructure needs, and financing constraints affecting service delivery.

    “We underscored the need for closer coordination across government agencies to ensure resources are used efficiently and reforms are implemented without delay. Our focus remains on practical actions that improve access, enhance quality of care, and deliver better outcomes for Kenyans”, Koskei stated.

    The meeting also resolved to strengthen monitoring and evaluation systems to ensure that progress is measurable and transparent to citizens.

  • Govt unveils matrix to reinforce discipline, accountability in public service

    Govt unveils matrix to reinforce discipline, accountability in public service

    The Head of Public Service and Chief of Staff at State House, Felix Koskei, has unveiled a new “Matrix of Lawful Consequences” aimed at strengthening discipline, accountability, and efficiency across Kenya’s public service.

    Speaking during a high-level virtual meeting with senior government officials and institutional leaders, Koskei explained that the framework provides a structured and lawful approach to addressing repeated infractions, including absenteeism, negligence, and chronic underperformance.

    He revealed that this initiative is part of broader governance reforms designed to achieve tangible improvements in service delivery.

    “This is not about punishment for the sake of it,” Koskei said. “It is about restoring clarity and timeliness in how we respond to misconduct and performance lapses. We want a culture where rules are known—and so are the consequences.”

    According to the Head of Public Service, the Matrix is grounded in existing laws, policies, and constitutional values of fairness, consistency, and due process. It aims to tackle persistent challenges such as unresolved audit queries, non-compliance with directives, and institutional inertia that have long hindered reform efforts.

    “Kenyans are no longer interested in plans and rhetoric,” Koskei remarked. “They want a public service that works efficiently, ethically, and delivers impact. This is the moment to move from systems on paper to integrity in action.”

    During the over three-hour meeting, Koskei reiterated that the framework will be applied uniformly across the entire public service—Cabinet Secretaries, Principal Secretaries, and senior officers alike—signalling a serious government commitment to reform.

    He added that the groundwork for implementation is already complete, with policies, training, and guidelines established. “What remains now is consistent and fair enforcement,” he noted, explaining that this will begin with departmental reviews and legal alignment across all institutions.

    “Kenyans may not know what’s in our framework,” Koskei stated, “but they can tell when services work—and when they don’t. This is the time for public service to deliver visible, tangible outcomes.”

  • Koskei reaffirms Gov’ts dedication to improving healthcare standards

    Koskei reaffirms Gov’ts dedication to improving healthcare standards

    Addressing delegates at the National Human Resources for Health Dialogue in Kapkatet, Kericho County, Felix Koskei, Head of Public Service, emphasized the critical role of healthcare professionals in achieving Kenya’s constitutional healthcare standards.

    Acknowledging the challenges faced by healthcare workers, Koskei advocated for sustainable solutions.

    The establishment of the Kenya Health Human Resource Advisory Council (KHHRAC) was highlighted, with Koskei expressing gratitude to the Council of Governors for their support.

    He underlined the importance of a collaborative approach to shaping an agenda for healthcare workforce development.

    Alignment of healthcare system elements and the significance of accurate data collection were key focuses.

    Nakhumicha S. Wafula, Cabinet Secretary for Health, stressed the need for compassionate healthcare service, and Moses Kuria, Cabinet Secretary for Public Service, called for a dialogue on healthcare harmonization.

    Attendees included Health Ministry PS’s Harry Kimtai and Mary Muthoni, Kericho Governor, Kakamega Governor, COG, Director-General for Health, Senators, and partners in health.

  • Koskei holds consultative meeting with senior NPS Commanders

    Koskei holds consultative meeting with senior NPS Commanders

    The Head of Public Service Felix Koskei Saturday held a consultative meeting with senior NPS Commanders led by the Inspector General Japhet Koome, at the Kenya School of Government, Kabete.

    The discussion was in line with the National Government’s agenda of zero-tolerance to corruption.

    Koskei appreciated that most NPS Officers are patriotic and serving the Country selflessly under difficult situations, save for a few individuals that have contributed to what he termed “corrosive” corruption that has tainted the image of the Police and indeed all government sectors.

    In his remarks, IG Koome reassured His Excellency the President, through HOPS, that NPS Officers will strive to fight corruption. The meeting brought together all senior Regional and County Police Commanders, NPS Directors, Formation/Unit Commanders.

    Among the panelists were Officers from the National Police Service Commission, IPOA, and members of Civil Society.

    Also present was PS Internal Security and National Administration, Dr. Raymond Omolo, DIG-Kenya Police Service, Douglas Kanja, and Director DCI Mohamed Amin.