Articles tagged with “Business Process Outsourcing”
40pc of tasks in Africa’s tech outsourcing sector, including Business Process Outsourcing (BPO) and IT-Enabled Services (ITES), could be automated by 2030, creating new pathways for workers to move into higher-skilled, higher-paying roles. This according to a new research by Caribou and Genesis Analytics, in partnership with the Mastercard Foundation which highlights that with just […]